Follow these easy steps, one at a time. We'll show you exactly which buttons to tap and what you'll see next.
When you're ready, use the large Open Finally Fiber App & Begin Installation button at the bottom of this page. It opens the Finally Fiber app website. If the page opens in a browser other than Safari, open Safari and type app.finallyfiber.net instead.
The Finally Fiber app website will open. Make sure you are using Safari before continuing. If needed, open Safari and type app.finallyfiber.net.
Don't worry if you see the app's sign-in or verification screen. Do not fill anything out yet. First, follow the next steps to install the app on your phone.
Find the button that looks like ··· (three dots).
Tap the three dots. A small pop-up menu will open.
The Share button looks like a square with an arrow pointing upward.
Tap it. Another pop-up window will appear.
Move your finger upward on the pop-up list to scroll down until you see “Add to Home Screen.” On many iPhones, this is shown with a plus sign inside a box.
Tap “Add to Home Screen.” Another pop-up window will open.
In the next pop-up, look for the Finally Fiber app name and icon.
Below that, check that “Open as Web App” is enabled (the switch should be ON/green).
Now tap “Add” in the upper-right corner of the pop-up window.
app.finallyfiber.net
The new Finally Fiber icon will appear on one of the pages of your phone alongside your other apps. Look for the blue FF icon shown in the illustration.
Leave Safari, find the Finally Fiber icon on your phone and tap to open.
You don't need to close every Safari tab or force-quit Safari. Just return to your apps and tap the new icon.
The app will ask you to select your property, enter your unit number, and type the last name on your Finally Fiber service account.
After the app verifies your location, enter your own name when asked.
You do not need to create an email login or password. Other household members may install the app on their phones too.
Verify your service location
Inside Finally Fiber, tap Enable Notifications.
When your iPhone asks if Finally Fiber may send notifications, tap Allow.
You're all set! You can now receive notifications for confirmed service interruptions and restorations affecting your location.
Notifications may include service updates and alerts.
You've seen the steps. Tap below to open the Finally Fiber app website and begin. If it opens in another browser, open Safari and enter app.finallyfiber.net.
Open Finally Fiber App & Begin Installation →This opens the actual app website. Follow the numbered instructions above.
Some Safari layouts show the Share button directly. Look for the square with the upward arrow and tap it to reach the same Share menu.
Scroll farther down in the Share menu. If it still isn't there, look for Edit Actions near the bottom and add Add to Home Screen.
Open the Finally Fiber icon, confirm you've enabled notifications in the app, then check iPhone Settings → Notifications → Finally Fiber and allow notifications.
If you would rather see the steps demonstrated, watch this easy-to-follow iPhone installation video.
▶ Watch the Step-by-Step Video ↗
Opens YouTube in a new tab so you can return to these instructions.